ICON Hotel Group Africa is a brand focused hospitality entity and is proudly associated with brands in the Five Eastern African countries. This structure strengthens our market reach, as well as quality, training and systems support.
ICON has a strong, focussed and passionate management team with many years of experience of managing leading hotel brands and trading in hospitality across the East African countries, thus developing vast competency of start up, development and operations in both city hotels and resorts.
Over the next few years, ICON is set for an aggressive, well planned expansion drive premised on both specific brand and key company values of passion and professional excellence, and building an entity that will not only grow from good to great but built to last.
This is our firm belief, and this is our walk. Our I.C.O.N;
To become one of Africa’s leading top 10 hotel chains by 2020 in terms of:
ICON RESORT HOTELS
Group’s Resort brand with a warm African experiential appeal which is destination specific
Great for conference getaways and family escape
The connectivity with staff & management plus service levels is core to differentiation
WE CAPTURE MEANINGFUL MOMENTS
RETREAT . CONNECT . EXPERIENCE
ICON PREMIER HOTELS
Up-scale city hotel brand
Architecture and service levels connect
Warm, friendly and professional service
Signature differentials with relevance to specific locations
THIS IS OUR LUXURY MEETING PLACE
MEET . EXPERIENCE . SUCCEED
ICON BOUTIQUE HOTELS
Serene, up-market hotels with special emphasis on personalized service and connection
Elegance in design detail and feel
Masterly service and superior product offering
THIS IS THE GROUP’S SOUL PROVIDER
PERSONAL . INDULGE . SAVOUR
Strategic input and Business planning
Project Scoping & Technical Specs
Investment & Operationally Efficient Design specs
Business Partners that provide TURN-KEY Development and Project Management
Pre-Opening Services & Planning
Sales, Reservations and Marketing Systems
Group Marketing efficiencies
ICON Operations System – The HOSPITALITY MANAGEMENT IN A BOX
Brand Identity Manual (BIM)
Loyalty Programs for individual and group bookings
Operational reviews / accountability and strategic direction ( GUIDE, GAUGE & GUARD principle)
Asset Management through Refurb reserve and in-house ICON CARE maintenance program
Group Procurement Efficiencies
Access to ICON Best practice in systems management.
Mr. Fred Maina
Hospitality and tourism development and management firm Icon Hotels Group Africa (IHGA) is investing in a prime hotel facility in Juja as it moves to tap into opportunities in counties.
One of the first Kenyan owned hotel management company, Icon Hotel Group Africa is set reap Somalia’s peace dividends by setting up a branch in the country.